Safety guide
Before you meet
- Read the other person's profile and reviews.
- Keep the conversation in the Truek chat so there's a record.
- Agree clearly on what will be done and how long it should take.
The first meeting
- Meet in a public place: a library (such as Oodi), a café or a coworking space.
- Tell a friend where you'll be and with whom.
- If something doesn't feel right, leave. You don't owe anyone an explanation.
At home
- For home services, consider having someone else present the first time.
- Don't leave valuables or documents in sight.
Never
- Pay or ask for money, or share bank details.
- Accept services that require a licence (healthcare, electrical work, etc.).
If something goes wrong
Use “Report” on the user's profile or in the exchange, and block them if needed. In an emergency, call 112.